Right-sized Governance P2: Demand Management | Change by default, not design
Written by Jonny Baber on
Demand and supply in perfect balance – it rarely happens. More often than not, the status quo for any organisation is one where new change demand massively exceeds the available delivery supply.
The pressure to hit growth targets fuels the ideation process to the point where delivery teams often can’t see the wood for the trees, with the result being a change delivery roadmap that is invariably shaped by default, not design.
It is therefore vital that any new change demand is shaped and assessed in a common way across the enterprise to ensure that the right level of information is available for making the right change investment decisions early in the delivery lifecycle.
Finding that balance
Finding the right level of information is a balancing act – too little, and you are making investment decisions partially blind. Too much, and you can waste a lot of time and effort early in the delivery lifecycle, paralysing your ideation process.
The key elements to getting this balance right are:
- Having a common format for capturing and comparing new change demand, with quality controls in place to ensure consistency.
- Ensuring you are focusing on desired outcomes rather than leaping to solutions.
- Being clear on your strategic drivers as the basis for assessing the relative value of proposed change demand.
- Early, light-touch assessment of the potential delivery and operational impact of change demand across your enterprise, covering both technical and non-technical resources.
changemaker can help you to you achieve the right balance of these elements, working with you to ensure you have a change demand intake process that is fit for purpose.
Interested in finding out more?
Contact info@changemaker.org.uk or Jonny Baber, Principal Account Director - Change Delivery at jonny.baber@changemaker.org.uk.
Catch up with the full series:
Introduction to Right-sized Governance
Enterprise Resource Management
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